Prepare to engage
with over 80%
of customers

SMI engages customers through a trust building online and mobile communication platform driven on state inspection results

Lancaster County Motors uses SMI

Text Message

Drive Sales

Prepare to engage with over 80% of service customers

Your customers have responded...Text and email are their preferred contact methods. Our new technology engages service customers by text and email. Numbers don't lie.
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Drive Sales

Streamlined process for pre-owned vehicles

Identify areas for improvement in the used vehicle process and quicken turn around time on the repairs. Sales will then provide pre-owned prospects a report that returns them for service!
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Thumb This is what your Customer
could be saying

"This tool is unbelievable - both visually and in writing. Very thorough. Right now we are going to decline most of the fixes due to finances. We will come back and break this down in smaller portions."
-Otto's BMW Customer
"I like being able to review this with the service advisor prior to authorizing work. Excellent improvement over just discussing on the phone."
-Cranberry Chrysler Dodge Jeep Customer

Facts as of

  • 20+

    Manufacturers represented

  • 500+

    Program Users

  • 100,000+

    Inspections Performed

  • 100%

    Satisfaction is our guarantee. No contracts.